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US IA Ames |
Director, Health Information Management * |
Mary Greeley Medical Center | 7/29 | |
| Details: Schedule:  Full Time - Salaried Primarily days, flexible and variable Department:  Health Information Management Location:  Ames Facilities Provides departmental leadership in the development, implementation, and maintenance of service consistent with the Mission, Vision, Values and Strategic Plan of Mary Greeley Medical Center. Understands, supports and implements all Leadership Institute initiatives.Position Responsibilities and Duties:PeopleInterviews, selects and gives input into salary recommendations for employees.Conducts performance management reviews and gives ongoing feedback to staff regarding performance.Ensures that staff competency is assessed and validated annually.Revises department orientation goals as needed and ensures employee completion of department orientation.Attends, participates in and facilitates communication in department meetings.Develops a team-oriented environment to benefit the entire medical center. Utilizes all three key principles in communication: maintain or enhance self-esteem, listen and respond with empathy, and ask for help in solving the problem.Utilizes the PRIDE program and other resources to recognize employees’ achievement of the medical center’s values.Demonstrates knowledge of HR policies and compensation program and assists in communicating this to the employees.Rounds on employees monthly.Develops and implements action plans in response to employee opinion survey results.Elicits employee input regarding development of departmental goals.Identifies and implements strategies for aligning departmental recruitment and retention activities to support Mary Greeley Medical Center’s goal to become the employer of choice in central Iowa.Identifies and assures the provision of educational and staff developmental needs.ServiceActs as a department resource for unit-specific core competencies.Responsible for participating in and communicating customer satisfaction plan, for medical center and department.Establishes, coordinates, and maintains effective relationships with other departments, medical staff and community. Promotes awareness of health care trends and issues.Rounds on patients (if applicable) and responds promptly and effectively to concerns of patients, families, employees, physicians, and other customers.Instills a culture of customer service by emphasizing responsiveness, resourcefulness, follow-through, accuracy, timeliness and accountability.FinanceParticipates in the financial planning process for department by providing input into the operating budget.Monitors budget performance by analyzing actual to budgeted dollars and modifies operations to maintain budgets.Responsible for adjusting daily staffing needs/maximizing human resources within department to enhance the medical center’s financial stability.Understands the implications of current operating margin and able to explain to staff its importance in Gainsharing.Establishes monthly staffing schedule to ensure day-to-day staffing needs of units/programs are met.Quality Supports the medical center’s Quality Improvement plan by gathering and analyzing data. Implements continuous improvement actions of care and services, and monitoring quality control programs.Ensures department compliance with regulatory agencies. Supports the Quality Improvement process by involving staff in teams and ensures that involved staff attend team meetings, and communicate team status and results to department.Understands CMS quality indicators and ensures that staff are oriented to their importance.Familiar with patient satisfaction results and ensures they are communicated to staff.Develops systems to ensure operational performance at all times.Ensures awareness of Joint Commission standards and ensures a state of continuous readiness.GrowthAssists in the development, implementation, monitoring and evaluation of department specific goals that support medical center and department objectives.Creates ownership in decision-making processes by collaborating with others to identify problems, develop solutions, and implements and monitors effectiveness of solutions.Seeks opportunities for volunteer involvement in community and professional organizations and encourages others in department to seek volunteer involvement also. Demonstrates effective communication and support of department and medical center policies, procedures, and programs.Identifies and implements strategies for aligning departmental marketing plan with Mary Greeley Medical Center’s goal to become the medical center of choice in central Iowa.Medical StaffEnhances medical staff relationships by supporting programs and services that improve the quality of patient care and increase physician efficiency.Identifies and implements strategies for improving physician satisfaction.Identifies and implements strategies to support physician recruitment and retention.Program/Service DeliveryPlans, develops, and administers health information system for health care facility consistent with standards of accrediting and regulatory agencies and requirements of health care system. Develops and implements policies and procedures for documenting, storing, and retrieving information, and for processing medical-legal documents, insurance data, and correspondence requests, in conformance with federal, state, and local statutes.Supervises staff, directly or through subordinates, in preparing and analyzing medical documents.Participates in development and design of computer software for computerized health information system. Develops in-service educational materials and conducts instructional programs for health care personnel. Analyzes patient data for reimbursement, facility planning, quality of patient care, risk management, utilization management, and research. Anticipates and implements service line enhancementsAnticipates and plans for regulatory changesMonitors patient, staff and physician (customer) satisfactionUses marketing/communication strategies appropriately Develops service line budgets assessing needs, trends and projections and monitors departmental operations to stay within budgetDevelops standards of quality services and communicates expectations to staffMaintains appropriate quality assurance documentation and ensures compliance with all applicable regulatory requirements | ||||
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US IA West Des Moines |
Consultant: Operational Management Information |
Aviva | 7/22 | |
| Details: PURPOSE: Provides analysis of Insurance Administration’s operational performance as measured against plan and against market benchmarks. Develops new metrics for changing business needs.Researches, analyzes and resolves workflow issues related to processes, policies and methodologies used in Admin daily operations.ACCOUNTABILITIES: 1.    Develops reports and analyzes Insurance Admin metrics, makes recommendations for improvements as appropriate. 2.    Research and document trends in the usage of services and recommend suggestions for expense savings and operational improvements.3.    Implement process change recommendations.4.    Assist with operational planning and prioritization of demand with IT and PMO. 5.    Monitors workflows and operational procedures for the Admin teams, recommending staffing and process flow changes/adjustments.6.    Serve as a liaison for Admin by:a.    Communicating with other divisions any unusual or critical matters relating to admin policies, procedures or processesb.    Working with other divisions to streamline processesc.    Serve as a key contact to resolve issues as they may arise 7.    Lead other projects as necessary including preparation of ad hoc spreadsheets, documenting key performance indicators, consolidation of budgeted information, and other analysis of data and information gathering.8.    Lead departmental capacity planning.9.    Train operational managers to read and interpret metric data.10. Provide presentations as needed to various external customers.11. Prepare industry benchmarking surveys.12. Prepare additional monthly and quarterly management analysis reports and supporting schedules as necessary. Ensure that all data and information is complete, accurate and prepared in a timely manner. 13. Leverage advanced technical knowledge to lead and participate as part of a project team in the implementation of corporate initiatives, problem resolution and process improvement efforts by; a.    conducting research to more fully understand business problemsb.    performing cost- benefit analysisc.    illustrating the impact to other operating departments and the interrelationships between areas14. Perform detailed technical calculations and provide technical expertise and support as questions arise.15. Provide prompt, courteous and accurate customer service to a very demanding and diverse group of internal and external customers. Must be professional and diplomatic in communicating both verbally and in writing to staff and with project team members. | ||||
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US IA Ames |
Management Trainee - Ames, IA |
American General Financial Services | 7/22 | |
| Details: HighlightsJob ID: 10-229R2Position Type: Full Time - RegularLocation: IA-AmesRelocation: NoEducation: BachelorsExperience: 0Description: Learn to be a LEADER at American General Financial Services (AGFS), one of the nation’s largest consumer finance companies.AGFS has: 90 years of consumer lending experience Structured training and promotions from within 1100+ offices in 40 states 6,000 employees nationwide Over $22 billion in assetsTraining ComponentsDuring training you’ll gain valuable experience through computerized and on-the-job training for all aspects of managing, lending, servicing and collecting. The duration of the training program is driven by the geographic location. Depending on lending laws and licensing requirements, training is typically 24 months. However, the key to the training time is your drive to succeed and advance.Trainees will learn all aspects of: Consumer Lending Home Mortgages Home Equity Lending Debt Consolidation Auto LendingTrainees will learn how to: Build solid relationships with customers (individual & business) and employees Develop, manage, and operate a branch office Successfully solicit and sell our products through customized sales techniques Specialize in AGFS financial services; becoming an expert to effectively recognize customer’s needs and provide appropriate solutions Handle entire loan processing cycle; gaining experience evaluating loan applications, performing risk analysis and underwriting, making credit decisions, and administering loan closings Handle all aspects of past due account adjustments, including repayment of delinquent accounts, overcoming objections and finding alternatives to delinquency At the completion of the training program, trainees will be prepared to lead and develop a team of engaged employees in a branch office, champion the ultimate customer experience, and build current and new customer relationships. There are two promotional opportunities during the training program, one to an Assistant Manager position and the second to a Sr. Assistant Manager position. Minimum Knowledge and Skill RequirementsCandidates must possess: A four-year college degree (preferred) or A high school diploma or equivalent and 4 years related experience High energy and a drive to succeed Strong interpersonal and communication skills The desire to work with people Sales and leadership ability or experience Proven problem-solving skills Bilingual English/Spanish skills (a plus) Flexibility and ability to relocate within a limited area The ability to obtain mortgage loan originator and insurance licenses (as required by the State) The ability to pass pre-employment credit and criminal background checks Willingness to work some weekday evening and some weekend hours Dependable automobile transportation and valid driver’s licenseWe are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Join us to work in an exciting industry and diverse work environment that offers great advancement opportunities, competitive salary and incentive compensation, and a comprehensive benefits package including health insurance (eligible day one) and a diversified 401(k) program.If you believe that this is the right opportunity for you, then wait no longer. Apply today.About Us: Our team is American General Financial Services one of the nation's largest consumer finance companies. With over $22 billion in assets, 1100+ offices in 40 states, the United Kingdom, Puerto Rico and the U.S. Virgin Islands, and 90 years of lending, we help others bring their dreams to life with loans, retail financing, and other credit related products. We may be able to help you realize your dream of a better career.Our 6000+ team members enjoy working in an exciting industry, in a diverse work environment that offers great advancement opportunities, competitive salary and incentive compensation and a comprehensive benefits package. Contact us to join our team and start your career.AGFS is an Equal Opportunity Employer. | ||||
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US IA Ankeny |
Management Opportunity |
Community State Bank | 6/30 | |
| Details: Supervisory Opportunity Available!Assistant Teller SupervisorThe Assistant Teller Supervisor provides prompt and courteous, service to internal and external customers. This position performs duties in absence of the Teller Supervisor; including the full range of supervisory and management duties of the department. Schedule, plan and delegate work. Monitor inventories of Bank supplies. Prepare monthly reports, perform audits and resolve customer issues. Provide a positive work environment: lead by example, expect teamwork, encourage, motivate, and reward. Balance the vault and ATM cash daily and reconcile any errors. Maintain sufficient currency and coin for facility. Monitor dual control and ATM procedures. Maintain knowledge of, and be able to discuss and coach staff on bank products and services. Must maintain a strong professional demeanor, as well as, enthusiasm in representing the bank’s goals and objectives. Community State Bank is an Equal Opportunity Employer EEOC/AA. | ||||
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